Thursday 5 March 2009

Rules & Safety by Stardoll


Is Stardoll a safe site?

The Stardoll staff, are always working hard to improve the safety and security at Stardoll.com. They continuously moderate the site and  have several filters in place to avoid name-calling and bad language. ANYONE THAT BREAKS THE STARDOLL ONE-STOP RULES WILL BE EXPELLED! Please don't hesitate to contact our moderators at Stardoll if you notice anything that disturbs you or worries you. You'll find links to the moderators in all places in Stardoll.com where members can interact. Stardoll is automatically moderated 24 hours a day, seven days a week. Remember: People online might not be who they say they are. DO NOT EVER GIVE OUT YOUR PERSONAL DETAILS SUCH AS NAME, ADDRESS, EMAIL OR PHONE NUMBER.

How do I report bad behaviour on Stardoll?

In all our community features such as Friends, StarBlog, Guestbook and Album, you can click on the red exclamation mark behind the user, to report a member and fill out the reason for reporting. 

The Stardoll Staff will then verify the account and take the necessary action. 
Note that you can also block/unblock a user from sending you messages by choosing block user under Group in your Friend's list.

Help! I have been hacked...

Ouch! You might have used a password that is easy to guess. Someone might have tried all different kinds of combinations or in some other way gotten access to your account. We will immediately generate a new password for you and send it to the mail address used for your account.

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